Wirral’s Call Centre to get £203,000

Following many complaints from local residents about the time they have to wait for an operator to answer their call at Wirral’s Call Centre and lobbying from your Conservative Councillors the Council has agreed to put in £203,000 this year to make the centre more efficient.   last year the ruling Labour / Lib Dem alliance cut staffing levels at the Call Centre in a desperate attempt to balance the books, however local residents, you and I were the ones who ultimately suffered as a  result of that short sighted view.    Lets hope that calls will now be answered in a reasonable time.   One things for certain if they are not i will be jumping up and down again on the Lib Dem Cabinet Member who is responsible for this. 

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